As a tenant, what are the benefits of the Premium Pass?

Are you looking for accommodation and wondering what the Premium Pass actually offers? Here are its benefits for tenants.

Freely exchange contact details

Without the Premium Pass, you can only communicate via the Roomlala messaging system. With the Pass, you unlock the ability to exchange contact details with hosts: email, phone number, and organizing a visit or meeting. You save time and increase your chances of finding the right home.

No more service fees

When booking online, service fees are normally applied to the amount you pay. With the Premium Pass, these fees are completely removed: you book without paying any service fees.

Multiply your chances

The Premium Pass boosts your profile: you can get up to 10 times more responses to your rental requests. Your messages are given higher priority with hosts.

Priority customer service

As a Premium member, your requests to our team are treated as a priority. You receive faster support at every stage of your search.

Standard or Premium: the difference

• Standard member: communication only via Roomlala messaging, and service fees to pay on bookings.
• Premium member: contact details exchange unlocked, service fees removed, boosted visibility, and priority support.

How to subscribe

Go to your personal account, under the Premium Pass section. The Pass is valid for 12 months, at a price clearly displayed before payment. If you have a promotional code, you can apply it directly on this page.

Have a question about the Premium Pass? Our team is here to help in the Contact section.